Divya Swaraj
Customer Service Team Lead @Info Edge India Ltd
Delhi, DL, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2023 — Present
Customer Service Team Lead @Info Edge India Ltd
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Noida, IN
Handling and managing the team performance, there Attrition and adherence. Maintaining there KPIs. Performing regular team Quality audit with ACPT Analysis. Mataining the process data and and presentation. Training the team and employees. Contributed with Training SOP for the entire Customer Success Process.
EDUCATION
2018 — 2021
NIMS University, Jaipur
Bachelor of Business Administration - BBA
2018 — 2021
NIMS University
Bachelor of Business Administration - BBA
ABOUT DIVYA SWARAJ
A dedicated and reset driven professional with 4+ years of experience, known for a strong…
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