Dirk Ramhorst

Chief Transformation Officer @ServiceNow

Kiel, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Chief Transformation Officer @ServiceNow

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Dirk Ramhorst is a Chief Transformation Officer at ServiceNow, a leading provider of cloud-based platform solutions for digital workflows.

EDUCATION

1995 — 1997

Kiel University

Diplom Kaufmann, Business Administration and Management, General, Innovation Management

N/A

INSEAD

Certificate, Logistics, Materials, and Supply Chain Management

N/A

Massachusetts Institute of Technology

Certified Chief Technology Officer, Chief Technology Officer

N/A

INSEAD

Certificate, Manage Global Virtual Teams Programme

1993 — 1995

Universität Osnabrück

Vordiplom, Business Administration and Management, General

SKILLS

Mobility StrategyBusiness IntelligenceManagement ConsultingIT OutsourcingErpProgram ManagementStrategyIT Service ManagementSapChange ManagementProject ManagementBusiness Process ImprovementIT StrategyCross-Functional Team LeadershipBusiness TransformationManaged ServicesTelecommunicationsIntegrationProject Portfolio ManagementProduct ManagementEnterprise ArchitectureSales ManagementCloud ComputingIT ManagementSolution SellingBusiness ProcessBusiness StrategyCrmItilBusiness Analysis

ABOUT DIRK RAMHORST

Dirk Ramhorst is a Chief Transformation Officer at ServiceNow, a leading provider of cloud-based platform solutions for digital workflows.Dirk has 25 years of experience in the IT services, strategy, architectural and information domains and brings a wealth of practical implementation experience closely wedded to a strategic and transformational capability that has delivered change successfully across all his roles and organizations.He is certified in agile and design thinking methodologies, and is passionate about enabling data-driven innovation and new ways of thinking.He is also a member of the Advisory Board of UnternehmerTUM / Digital Product School at Technical University of Munich.In his spare time Dirk is an enthusiastic sailor and as the chairman / sportdirector of the well-known Kieler Woche – the world’s largest Sailing event and a driver of the Olympic campaign of the city of Kiel.

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Dirk Ramhorst — Chief Transformation Officer at ServiceNow in Kiel, DE | Unifers