Diogo Araujo

Senior Infrastructure Engineer @IBM

Austin, TX, US
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+91 *********19

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WORK HISTORY

Jul 2022 — Present

Senior Infrastructure Engineer @IBM

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Austin, TX, US

As a Technical Leader, I design and operate highly reliable, scalable cloud-native platforms, specializing in Kubernetes-based microservices, distributed systems, and production infrastructure. My work focuses on building resilient architectures with strong operational discipline, integrating service meshes, API-first design, and advanced traffic management using HAProxy and Citrix NetScaler.I lead reliability engineering initiatives across mission-critical systems, emphasizing automation, observability, and performance. This includes end-to-end monitoring and alerting with Prometheus, Kafka-based event pipelines, and Sysdig, along with deep focus on failure detection, root cause analysis, and operational resilience. I’ve built automation and orchestration frameworks using Go, Python, and Jenkins that reduced deployment and recovery workflows from days to under an hour, tightly integrated with GitHub and Terraform-driven CI/CD pipelines.A key area of my work applies AI to production operations, developing models to detect anomaly patterns, accelerate incident diagnosis, and enable predictive alerting across microservices and network infrastructure — improving system stability and reducing MTTR.I regularly build rapid POCs to validate new infrastructure, automation, and reliability strategies under tight timelines. My contributions also include large-scale performance testing (Gatling/Scala), IP and network automation using GraphQL, and Kubernetes governance using Razee. I operate in Agile/SCRUM environments, collaborating cross-functionally to align platform reliability, scalability, and performance with business-critical objectives.

EDUCATION

N/A

Pontifícia Universidade Católica de São Paulo

Postgraduate Degree, Computer Software Engineering

N/A

Universidade Paulista

Bachelor of Technology - BTech, Computer Science

SKILLS

Websphere Application ServerInfrastructureData CenterServicenowActive DirectoryVirtualizationSecurityEnterprise ArchitectureIbm TivoliIntegrationServersItilCmdbArchitectureShell ScriptingIT ManagementSolarisDb2Operating SystemsIT Service ManagementSystems ManagementLdapInfosphereNetcoolDatabasesArchitecturesAixLinuxHigh AvailabilityMicrosoft Sql ServerFirewallsTroubleshooting

ABOUT DIOGO ARAUJO

I’m a systems and infrastructure engineer focused on building reliable, automated, and scalable platforms. I work across layers — from container networking and load balancers to Kubernetes services and cloud-native applications — with a strong focus on automation, security, and performance.My day-to-day involves designing and integrating HAProxy and Citrix VPX-based load balancing into dynamic Kubernetes environments, writing custom controllers and agents in Go, managing complex networking setups (including BGP and DPU integration), and debugging systems from the OS layer up.I enjoy solving infrastructure problems with code — whether that’s automating CVE patching, streamlining multi-cluster DNS/GSLB behavior, or crafting observability pipelines that actually surface meaningful data.Always looking for ways to simplify operations, increase resilience, and reduce manual overhead. I thrive in fast-paced environments where I can work hands-on with both systems and software.

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Diogo Araujo — Senior Infrastructure Engineer at IBM in Austin, TX, US | Unifers