Dimitri G.
Systems Analyst Iii @UAB Medicine
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WORK HISTORY
Systems Analyst Iii @UAB Medicine
US
ABOUT DIMITRI G.
Quality and customer service-focused IT professional with 18+ years of experience as systems analyst, IT technician and Helpdesk/software/hardware/network specialist. 17+ years corporate IT experience. Comfortable operating in a wide range of platforms and environments. Able to explain complex processes in easy-to-understand terms for end users. Skilled in proactive identification and resolution of critical systems/network issues.Technology summary:Software: Ascom Telligence, Ascom Unite, Windows XP/Vista/7/8/10/11 Microsoft Office 2003/2007/2010/365, Active Directory, Microsoft Forefront, Citrix, XenMobile MDM, InterAction, Nuance Software, Hummingbird DM, Elite Enterprise, NPC Billback, DeltaView, Symantec Antivirus, Norton Ghost, Litera ChangePro, Summation, TrialDirector, Adobe Photoshop, Adobe Premiere Pro, Captivate, Olympus Dictation Software, Juniper VPN, Remote Desktop, NetMeeting etcHardware: PC, Mac, Android, Blackberry (desktops, laptops, smartphones, tablets); Cisco and Avaya phones; Ethernet; Wi-Fi access points; switches; printers; backup drives; Polycom AV equipment; Olympus dictation devices; scanners; nQueue Billback terminals; video security systems; UPS Battery Backup Systems etc.
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