Cole Freihage
Computer Support Specialist - Enterprise @UAB Medicine
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WORK HISTORY
Computer Support Specialist - Enterprise @UAB Medicine
Birmingham, AL, US
Support large-scale deployment of desktops, laptops, monitors, printers, and peripherals across hospitals and outpatient clinics as part of a UAB integration initiative- Re-image and configure end-user devices, install required applications, verify connectivity, and troubleshoot hardware, setup, and basic access issues in active clinical environments- Document hardware installations, inventory updates, and deployment progress accurately while following project standards, technical workflows, and support processes from UAB project leads- Help resolve setup requests and technical issues across multiple sites, communicating professionally with end users and escalating more complex problems when needed to keep deployments on track
EDUCATION
University of Alabama at Birmingham
Bachelor of Science - BS, Information Systems w/ Data Analytics Concentration
ABOUT COLE FREIHAGE
I am a recent graduate in Information Systems from the University of Alabama at Birmingham, with a concentration in Data Analytics. My professional foundation is built on years of experience in sales and customer service at HC3, Best Buy, Publix, and Chick-fil-A, where I strengthened my communication, problem-solving, and technology advising skills. With a strong passion for technology, I am eager to apply my expertise to deliver meaningful business results and contribute to organizational success. I look forward to making a connection.
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