Robin Mugo-Dietrich
Lead Business Analyst @Capgemini
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WORK HISTORY
Lead Business Analyst @Capgemini
Berlin, DE
Working on the parametrization and architectural alignment of modular online services in German public administration.Tasks include: Development of a system for documenting, classifying, and prioritizing 500+ functional requirements Review and refinement of architecture documentation to ensure scalable parametrization Preparation and facilitation of stakeholder workshops across federal, state, and local levels
EDUCATION
Hasso Plattner Institute
Design Thinking Basic and Advanced Track
Scuola Internazionale di Comics Firenze
Scriptwriting for Comics
Technische Universität Berlin
Master of Science - MS
Technische Universität Berlin
Bachelor of Science - BS
ABOUT ROBIN MUGO-DIETRICH
As a Lead Business Analyst at Capgemini, I support FITKO in standardizing and parametrizing EfA-Onlinedienste (\"One-for-All\" online services) for public administration. My focus is on aligning technical architecture with functional requirements. I developed a system to document and prioritize 500+ requirements and review architecture documentation to ensure scalable, modular solutions. I also facilitate stakeholder workshops and contribute to best-practice guides for local authorities.Previously, I led a team at ]init[ working on the digitalization of communication between higher education institutions. I modeled data standards in XML and UML, conducted user research, and moderated large-scale online workshops with up to 100 participants.I hold an M.Sc. in Industrial Engineering and Management from TU Berlin with a focus on ICT, and certifications in Lean Six Sigma, Scrum Product Ownership, and Requirements Engineering. I’m passionate about education, communication, and human-centered design—applying creative, systems-thinking to solve complex problems and promote a culture of shared responsibility and meaningful collaboration.
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