Dhrumil Patalia

Team Member @Tim Hortons

Toronto, ON, CA

Team Member – Tim Hortons•Delivered fast, friendly, and accurate service to customers at the front counter and drive-thru.•Prepared hot and cold beverages, assembled food items, and ensured quality presentation.•Operated POS system to process payments, handle cash, and issue receipts accurately.•Maintained cleanliness of workstations, dining area, and equipment in compliance with health standards.•Restocked supplies and front display items to support consistent workflow. •Collaborated with team members to ensure efficient service during peak hours.•Resolved customer concerns professionally, promoting a positive guest experience.

St. Kabir highschool

12th completed, Business/Commerce, General

Algoma University

Human resources and business management, Human Resources Management and Services

Maharaja Agrasen Himalayan Garhwal University

Bachelor of Business Administration - BBA