Dheeraj Kumar
Account Head @Startek
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WORK HISTORY
Account Head @Startek
Kolkata, IN
Managing customer experience for one of the largest E commerce logo.
EDUCATION
Indira Gandhi National Open University
BCA - Bachelor of Computer Application, Computer Science
ABOUT DHEERAJ KUMAR
Qualified senior management professional with over 20 years of experience in domains like E commerce, quick commerce, telecom, BSFI, Digital marketing and DTH businesses. Demonstrated expertise in transition and management of projects and implementing various process improvement initiatives; managing site operation including PnL, SLA etc. A visionary executive and thoughtful leader, with good communication skills, analytical ability and decision making ability, pertaining to distinctive business scenarios. A resourceful manager, recognized for building, retaining, motivating, and guiding high performing teams to deliver organizational objectives.
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