Nabanita Dhar
System Specialist @IBM
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WORK HISTORY
System Specialist @IBM
Kolkata, IN
Responsible for incident management, data issues, system health monitoring and reporting activities. Work with stakeholders on incident resolution, hold weekly operational meetings and daily calls, work on business process documentation. Responsible for designing application health check processes, post migration validation and work across teams to resolve issues and manage expectations. Analyze data and provide insights and plan changes based on anomalies. Collaborate with team members and work on process improvement with major focus on automation.
EDUCATION
WWA Cossipore English School
10th
Bharti Krishna Vidya Vihar
+2 Level
KIIT University
Bachelor of Technology (B.Tech.)
ABOUT NABANITA DHAR
Having experience of four years in an analytical role as a Package Solution Consultant in the distribution sector and worked primarily on Oracle products and retail merchandising system (RMS). In this tenure worked closely with clients providing retail solution using PL/SQL, Excel, Oracle DB and retail packages. Excellent reputation for analytical skills, timely resolving problems, improving customer satisfaction, and driving overall operational improvements in terms of saving hours in operations. An effective communicator with strong interpersonal, team management, relationship management skills.
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