Devon Charlston

Salesforce Administrator @Rogers Communications

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Salesforce Administrator @Rogers Communications

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Vancouver, BC, CA

Analyze / Support / Troubleshoot Salesforce issues- Use Dataloader and Alteryx to import / update / export data- User management through Azure - Create stories needed for enhancements - Deploying changes to each of the instances- Work with Snowflake and Alteryx to build interim solutions- Complete Dev work on stories and send them into git to be approved and moved into a build

EDUCATION

2009 — 2011

British Columbia Institute of Technology

Cinematography and Film/Video Production

SKILLS

Salesforce.comSoqlSales ManagementSales ProcessCustomer ExperienceJavascriptTelecommunicationsDigital PhotographyLeadershipTeam BuildingObjective-CPhotoshopCustomer ServiceIos DesignApex ProgrammingMicrosoft OfficeSalesforce.com AdministrationIos DevelopmentXmlC#Camera OperationCustomer RetentionSalesforce.com ImplementationCall CentersCustomer SatisfactionAccount ManagementFinal Cut ProSalesforce TrainingDirect SalesMac OsSalesTeam LeadershipApex Data LoaderSql

ABOUT DEVON CHARLSTON

Have a passion for technology and connecting with people. When developing I enjoy to make things as efficient and easy to use as possible.

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Devon Charlston — Salesforce Administrator at Rogers Communications in Vancouver, BC, CA | Unifers