Devendra Vummettala

Business System Analyst @Enercare Inc.

Markham, ON, CA

Demonstrated leadership by seeking feedback and integrating insights to drive organizational success- Played a key role in requirements gathering and orchestrating grooming sessions for project migrations- Collaborated effectively with teams on collections formula optimization and risk mitigation- Contributed to testing phases, maintaining quality assurance standards and project dedication- Managed testing and configuration tasks for various projects, ensuring continuity and success- Led SIT configuration, executed test cases, and supported UAT alignment with goals- Delivered critical tasks for IVR and Enercare My Account portal, enhancing efficiency- Fostered cross-functional collaboration for a cohesive working environment- Engaged stakeholders to facilitate communication and streamlined processes- Orchestrated requirements gathering sessions and activities to meet deadlines- Assumed BSA responsibilities in Project BILLY, ensuring timely delivery- Led resolution of configuration challenges in Smarter Home project- Spearheaded IVR integration, enhancing customer experiences.