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Derwynn L. McKellar
Network Support Technician @Netsync
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WORK HISTORY
Network Support Technician @Netsync
Richardson, TX, US
Employed by Netsync as a network support specialist assigned full-time to a large K–12 school district environment.Provide enterprise-level network support representing Netsync while working directly with the customer’s Network Services Group.Troubleshoot and resolve L2/L3 issues involving Cisco switching, routing, VLANs, access layer configurations, and campus network connectivity.Support day-to-day operations, incident response, and infrastructure stability across multiple campuses.Collaborate with Netsync engineers and district leadership on network improvements, configuration standards, and modernization efforts.Develop automation skills to enhance service delivery, including scripting, documentation improvement, and process streamlining.Maintain strong communication and customer relations as the onsite technical representative of Netsync.
EDUCATION
University of Phoenix
Bachelor of Science - BS, Information Technology
University of Phoenix
Master's degree, Information Systems
ABOUT DERWYNN L. MCKELLAR
I support enterprise network operations as an onsite engineer through Netsync, providing hands-on troubleshooting, maintenance, and infrastructure support across multiple sites. My work involves improving network reliability, assisting with upgrades, and contributing to better workflows within the networking team.I’m continually building my skillset, currently pursuing CCNP-level knowledge while expanding into areas like automation and network design to further advance my career.
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