Derrick Bourgeois
Information Technology Manager @DXC Technology
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WORK HISTORY
Information Technology Manager @DXC Technology
Manage a team of 25 employees for service delivery operations • Ensure business solution objectives are met • Develop demand forecasts with account teams for small to medium-sized projects • Assist teams and departments in planning and delivering end-to-end services • Interpret and plan projects and workload forecasts with teams and departments • Manage and approve expenditures for accounts according to established policies and procedures • Manage complex relationships between delivery and consumer groups for good client relations • Identify and manage service improvements to enhance customer satisfaction • Manage and ensure delivery of projects to meet client and company expectations • Prepare and recommend operating and personnel budgets for approval • Monitor spending for adherence to budget and recommend variances as necessary.
EDUCATION
Defense Language Institute Foreign Language Center
Russian Basic Course, Russian Language
Excelsior University
Bachelor of Science, Liberal Arts with concentrations in German, German Cultural Studies and Russian
Regis University
Master of Science, Information Technology Management
US Army Foreign Language Training Center Europe (FLTCE)
Russian Refresher Training, Russian Language and Culture
SKILLS
ABOUT DERRICK BOURGEOIS
Derrick Bourgeois is an experienced IT Manager with a proven track record of delivering…
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