Declan Dowling

Operations Director @Uppercross Enterprises Limited

Dublin, IE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Operations Director @Uppercross Enterprises Limited

Dublin, IE

Responsible for the operational and safety performance of one of Ireland’s leading importers and distributors of plumbing and bathroom products, serving both trade and consumer markets.Key achievements and responsibilities:Delivered a 50%+ increase in picking productivity through performance management, layout improvements, staff engagement, and systems refinementLeading the Zoned Batch Picking (ZBP) project—currently in testing phase—to reduce warehouse travel time and enhance multi-order picking efficiencyDeveloped and enforced comprehensive Health & Safety protocols, ensuring compliance with Irish legislation and continuous improvements in training and risk managementIntroduced a cycle counting process to improve stock accuracy and reduce full stocktake disruptionChampion sustainability initiatives through internal updates, employee engagement, and promotion of best practices across warehouse and procurement operationsOversee cross-functional collaboration with Sales, Warehouse, and IT teams to ensure seamless operations aligned with business growthActively contribute to strategic planning, departmental coordination, and talent development as part of the senior leadership team

EDUCATION

2024 — 2026

Technological University Dublin

Master of Business Administration - MBA, Business Administration and Management, General

2015 — 2017

Technological University Dublin

Bachelor’s Degree, Management of Innovation and Technology

SKILLS

Transportation ManagementService Level ManagementWarehouse ManagementInventory ManagementSupply Chain ManagementSupply ChainBusiness DevelopmentOperations ManagementRoute PlanningManagementProject ManagementWarehouse Management SystemsTeamworkFreightInternational LogisticsBusiness Process ImprovementTransportationWarehousingProcess ImprovementWarehouse OperationsCustomer ServiceDemand PlanningLogistics Management3plNegotiation

ABOUT DECLAN DOWLING

I am an Operations Director and Chartered Member of the Chartered Institute of Logistics and Transport (CMILT), responsible for operational performance, health & safety governance, and scalable growth at Uppercross Enterprises Ltd, an Irish distributor of plumbing and bathroom products.I lead across operations, warehousing, and supply chain, with a focus on building resilient, efficient systems that support commercial growth while maintaining high standards of safety, compliance, and service. My work centres on operational optimisation, continuous improvement, and ensuring capability scales in line with business demand.I take a pragmatic, people-focused approach to leadership, combining strategic planning with hands-on execution. I work cross-functionally to embed effective safety and operational controls, improve processes, and translate strategy into delivery.I am currently completing an MBA at TU Dublin and am leading sustainability and supply-chain transparency initiatives informed by CSRD principles and proportionate SME reporting requirements, with a strong emphasis on practical, commercially grounded outcomes.I am open to connecting with professionals interested in operations leadership, logistics and supply chain strategy, health & safety governance, continuous improvement, and sustainable business performance.

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Declan Dowling — Operations Director at Uppercross Enterprises Limited in Dublin, IE | Unifers