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Debrena McEwen
Quality Assurance Analyst @Madison Reed
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WORK HISTORY
Quality Assurance Analyst @Madison Reed
Facilitates optimization of user interface and user experiences of website products for clients, ensuring high accuracy and maintained quality across codes and features rolled out to websites. Continuously identifies and resolves issues within UI to improve website design and foster a positive customer experience. Key Responsibilities: • Cross-Functional Collaboration: Liaises with multidisciplinary teams including product development, scrum, DevOps, and technical teams to deliver exceptional website design for customers. • User Interface Optimization: Manually walks through websites from customer perspective to identify issues within UI design, creating better experiences for customers with different goals. Benchmarks competitor products to review successes and flaws, continually implementing improvements within UI designs. • Quality Control & Assurance: Reviews code and new features to reduce errors, while ensuring website is optimized for enhanced user experiences. • Personnel Leadership: Leads quality control personnel to manage and resolve issues, while also overseeing and providing management in QA processes for front-end development. • Continuous Process Improvement: Continuously identifies areas of improvement within website design process to improve user experiences, providing tailored recommendations to further improve sales closing rate for products. Evaluates for more ways to improve workflow and IT infrastructure to support growth of start-up.
EDUCATION
Automation School
QA Automation
Learners Guild
Full Stack JavaScript Development
The Stride Center
CIW Certification, Web Development
Bloc
User Experience/ User Interface Design
SKILLS
ABOUT DEBRENA MCEWEN
Dynamic and results-driven professional with 5+ years of progressive quality assurance…
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