Deborah Tschiltsch

Strategic Customer Success Manager @One Medical

Chicago, IL, US

Responsible for building key client relationships between One Medical and its valued enterprise clients by developing strong, collaborative relationships by anticipating, understanding and exceeding client expectations. Responsible for identifying One Medical care optimization through balancing client needs with One Medical care services to achieve the best possible outcomes for clients and their employees.Develop and maintain long-term business relationships with clients within a diverse customer base.Monitor service performance with the development of client specific reporting packages to ensure patient engagement and satisfaction.Serve as business consultant to the client, assisting them through decisions related to their business objectives.Facilitate contract renewals with thorough understanding of contractual obligations and long term partnership goals.

Purdue University

Communications, Business/Corporate Communications