Débora Arieta de Oliveira

Senior Customer Success Manager @Shopify

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2022 — Present

Senior Customer Success Manager @Shopify

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London, GB

Shopify is a subscription-based SaaS commerce platform. With Shopify, merchants can build and customise an online store and sell in multiple places, including web, mobile, in person, brick-and-mortar locations, and pop-up shops and across multiple channels.I work with high volume merchants, finding solutions to scale their commerce operations and advising on their eCommerce strategy.

EDUCATION

2005 — 2005

Strathmore High School - Canada

High School

N/A

London Business School

Digital Marketing: SEM, SEO, Social Media and Beyond

2015 — 2016

Kingston University

Master’s Degree, Marketing and Strategy

2008 — 2013

USP - Universidade de São Paulo

Graduate, Bachelor of Business Management

2012 — 2012

Cass Business School

Bachelor’s Degree, Business Administration and Management, General

SKILLS

SEOTranslationE-CommerceTeamworkShopper MarketingReporting & AnalysisRecruitingEnglishSpanishRetailBusiness PlanningContent MarketingBloggingMicrosoft OfficeCultural CompetencyMarketingSearch Engine Optimization (SEO)PortugueseTrade MarketingCommunicationItalianSocial MediaBusiness StrategyHuman ResourcesOnline MarketingForeign LanguagesMarketing StrategySocial Media MarketingMicrosoft ExcelPowerpointMicrosoft PowerpointData AnalysisNegotiation

ABOUT DÉBORA ARIETA DE OLIVEIRA

About Me:Over the past decade, I’ve worked in data-driven roles across eCommerce, collaborating with product, operations, and strategy teams to help businesses scale intelligently.At Shopify, my focus is on empowering high-volume merchants - optimising their operations, improving efficiency, and advising on product features and growth strategies specific to the platform. Founder of Purpose Picks - https://purposepicks.org/ I’m the founder of Purpose Picks, a newsletter and website spotlighting eCommerce brands that drive positive environmental, social or economic impact - proving that how and where we shop can make a real difference. Every week I feature a new brand, subscribe now: https://purposepicks.substack.com/My motivation for creating the newsletter comes from a simple belief: that shopping choices can be a force for good when consumers are given transparency, context, and better alternatives.Through Purpose Picks, I curate and tell the stories of brands that prioritise people, planet, and progress, making it easier for readers to discover businesses that align with their values without compromising on quality or design.All these brands and their stories live in my purposepicks.org website. Check it out! What Drives Me:I’m passionate about causes that create lasting impact. I’ve volunteered on projects in the Brazilian Amazon and Sri Lanka, and my long-term goal is to contribute to initiatives that support positive impact, diversity and reduce inequality. Beyond Work:Outside of work, you’ll find me exploring new cultures, learning from different perspectives, and finding inspiration in how people live and create around the world. Traveling makes us constantly challenge what’s considered “normal” - every society lives differently, shaped by what we’re brought up to believe.I love being outside my comfort zone until I find comfort in something new.I bring a positive, curious attitude to everything I do.

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