Dean Maxin
Founder & Principal Advisor - Dean Maxin Ltd @Dean Maxin Coach Mentor
Signup · Get unlimited contacts
WORK HISTORY
Founder & Principal Advisor - Dean Maxin Ltd @Dean Maxin Coach Mentor
London, GB
I build and deploy FCA-compliant AI Voice agents for UK debt collection agencies and financial services firms — and advise founders and service businesses on AI implementation, operational leverage, and sustainable growth systems. & My primary focus right now is solving the three problems every UK collections firm is navigating simultaneously — compliance pressure, agent inconsistency, and rising operational cost.The AI Voice systems I design and deploy are built specifically for this regulatory environment. Every agent framework is architected around FCA Consumer Duty, CONC 7, and UK GDPR — not retrofitted for compliance after the fact, but built from the ground up with it.What this looks like in practice— Outbound recovery call agents that handle objections, disputes, and vulnerability signals compliantly— Full call recording, transcription, and outcome reporting for every interaction— Automated escalation pathways for vulnerable customers and disputed accounts— Client dashboards with real-time analytics — contact rates, arrangement rates, call outcomes— Seamless deployment with zero disruption to existing workflows & Alongside the collections-focused work, I advise founders, consultants, and service-led businesses on where AI genuinely creates leverage — and where it doesn\'t. This includes AI agent design for operations and service delivery, systems thinking for scale, and founder mentoring around clarity, capacity, and calm growth.Previously: founder mentoring through Techstars London, enterprise advisory across sales, operations, and go-to-market execution.
EDUCATION
Brown University
Master of Business Administration - MBA, International Business
ABOUT DEAN MAXIN
The UK debt collection industry has a compliance problem, an agent consistency problem, and a cost problem — all at the same time. AI Voice is solving all three. But only when it\'s built specifically for this space. Through, I design and deploy FCA-compliant AI Voice agents for debt collection and financial services firms — conversational systems that handle outbound recovery calls with the empathy, consistency, and compliance rigour that human agents can\'t guarantee at scale. This isn\'t generic AI automation. It\'s purpose-built for the regulatory environment you operate in: — CONC 7 and Consumer Duty compliant call frameworks — Vulnerability detection and escalation pathways built in — Full audit trail on every interaction — 24/7 outreach without the overhead of shift patterns — Zero rogue calls. Zero FCA complaints from agent error. The result: more debtor contact, more payment arrangements, and a compliance paper trail your leadership team can actually stand behind. Beyond collections, I also advise founders and service businesses on AI agent implementation, operational systems, and sustainable scale — but Voice AI for regulated industries is where my focus sits right now. Previously: founder mentoring through Techstars London, enterprise advisory, and hands-on work across sales, operations, and go-to-market execution. Open to conversations with collections agencies, debt purchasers, and financial services firms ready to deploy Voice AI properly. d•••@maxinaicollections.com
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.