Dawn Stuhr

Chief Operating Officer, Merchant Solutions Smb Segment @Worldpay

Atlanta, GA, US
EMAILS
d••••••••@worldpay.com
MOBILE NUMBERS
+13•••••••60

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WORK HISTORY

Jan 2023 — Present

Chief Operating Officer, Merchant Solutions Smb Segment @Worldpay

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Atlanta, GA, US

Pleased to be working with the SMB Merchant Solutions segment on operating effectiveness, segment transformation and operating disciplines.

EDUCATION

N/A

University of the Incarnate Word

Bachelors of Business Administration

N/A

University of Phoenix

MBA, Business Administration

SKILLS

Call CenterVendor ManagementProcess ImprovementProgram ManagementCredit CardsBusiness AnalysisPaymentsManagementStrategyProject ManagementStrategic PartnershipsBusiness DevelopmentRisk ManagementElectronic PaymentsProject Portfolio ManagementCall CentersCustomer ExperienceSix SigmaRelationship ManagementCrmCross-Functional Team LeadershipFinancial ServicesAnalysisLeadershipBusiness TransformationBusiness IntelligenceTeam ManagementChange ManagementProduct ManagementBusiness ProcessIT ManagementEnterprise SoftwarePerformance ManagementPmpSdlcTrainingBpoService DeliveryTeam BuildingContact Centers

ABOUT DAWN STUHR

Performance-driven Senior Executive offering 20 years of broad experience in operations, process improvements and program management. Focused leader, recognized for delivering results. Successful history of leading large, complex transformations and turnaround projects. Highly skilled at building strong execution and governance teams. Expertise in managing customer focused and process improvement organizations. Effective communicator, capable of building lasting relationships with clients, colleagues, partners and vendors. Specialties: Operations Management, Contact Centers, Work Optimization and Productivity, Complaint Management, Process Improvements (Six Sigma Black Belt), Control and Risk Management, Vendor Selection and Management, Employee Engagement and Development, Financial Planning, Strategic Planning and Tactical Execution, Account Management.

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