Dawn Price
Social Media Engagement Manager @Princess Cruises
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WORK HISTORY
Social Media Engagement Manager @Princess Cruises
Vancouver, BC, CA
EDUCATION
Pacific Rim Institute of Tourism
Business Management
Tourism Training Institute
Diploma
Douglas College
Physical ed and Political Science
University of Toronto
Social Media Strategy Certificate
UCLA Extension
Certificate in Brand Management
UCLA Extension
Writing Certificate
UCLA Extension
Certificate
SKILLS
ABOUT DAWN PRICE
At Princess Cruises, I bring over 30 years of experience in the hospitality and tourism industry, specializing in community engagement, social listening, content support and strategy, and cross-team collaboration. As Social Media Engagement Manager, I oversee social media channels, train and support global social care agents, and ensure consistent brand voice and messaging across platforms. My role involves partnering with various departments to address customer service issues effectively and monitor industry-related conversations, ensuring a seamless and responsive social media presence. My work is anchored in fostering meaningful interactions between the brand and its community, driving engagement that aligns with our strategic goals. With a strong foundation in hospitality and tourism, I focus on leveraging my expertise to support brand growth while maintaining exceptional service standards. I am committed to cultivating relationships that enhance customer loyalty and reinforce the company\'s reputation in a competitive industry.
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