Dawn Haefele Johnston

Independent Insurance Agent, Cic @Future Insurance Agency, Inc

Saginaw, MI, US

Property, Casualty & Life Insurance Agent• Personal and commercial lines property & casualty independent insurance agent• Virtual networking with multiple organizations and conference calls• Conduct needs assessment for businesses to determine eligibility and recommend proper coverage options• Zoom, Google Meet, Microsoft Teams meetings with clients and prospects for insurance reviews• Documentation of client contact in client management database• Communication with insurance underwriters to build relationships and increase business opportunitiesDirector of Marketing• Fulfilling dual roles in marketing and as insurance agent producing sales• Interviewed web designers and made recommendations for purchasing services to Vice President• Project management for website content, logo re-branding, and website SEO• Provides mentorship to sales team in marketing and relationship sales techniques• Working with graphic designer to develop agency brochures, rack cards and marketing content• Google profile and analytics management• Development of e-newsletters for client outreach and prospecting• Marketing theme calendar for consistency in branding and messaging on all marketing platforms• Implemented blogging on website

Central Michigan University

B.S.

Central Michigan University

M.A.