Dawan Sadik
Team Member @Holiday Inn Express
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WORK HISTORY
Team Member @Holiday Inn Express
Deliver face-to-face customer service across reception, restaurant, and guest services in a busy branded hotel. Manage guest check-ins, reservations, using HotelKey and Opera PMS daily, to ensure accurate data entry and compliance with IHG procedures. Achieved top IHG One Rewards enrolment status for three consecutive months through consistent, persuasive communication with guests. Supported shift handovers and coordinated across front of house teams to maintain smooth daily operations.
EDUCATION
Anglia Ruskin University
Cyber Security and Digital Forensics, Cyber/Computer Forensics and Counterterrorism
ABOUT DAWAN SADIK
Cyber Security and Digital Forensics student at Anglia Ruskin University, combining academic foundations in security, networking, and forensics with hands-on professional experience in fast-paced, customer-facing environments. Currently working in hospitality operations while building towards a career in cyber security, IT support, or digital forensics. Known for composure under pressure, strong attention to detail, and the ability to communicate complex information clearly to non-technical audiences.
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