David Regus
Sr Customer Success Manager @Horizon3.ai
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WORK HISTORY
Sr Customer Success Manager @Horizon3.ai
EDUCATION
Boston Graduate School of Psychoanalysis
Psychoanalysis and Psychotherapy
University of South Water Caye
Biology, General
Roger Williams University
B.A., Psychology
SKILLS
ABOUT DAVID REGUS
Proactive and driven Customer Success professional with a knack for identifying revenue generation opportunities and ensuring high customer satisfaction. With a wealth of early-stage experience in SaaS client relationship management and product design/innovation/instrumentation, I specialize in driving successful renewals, account expansions, and fostering relationships at VP and C-levels. My strategic approach, combined with a deep understanding of software like Salesforce and other Customer Success Softwares, positions me as a valuable asset in fast-paced, high-growth environments.I welcome contacts from potential colleagues and managers, and other professionals in my space. Feel free to contact me through this profile if you wish to connect.Startups, Pre-IPO, Pre-Post Sales, Solutions, Software as a Software (SaaS), Quality Assurance, Software Development, Program Mgt, Project Mgt, Customer Success, Developer Relations, Technical/Customer Support, Software Release Management, Test Management, Customer Journey mapping, Enterprise customer management, Customer feedback, Customer Advocacy, Customer Support, Cross-functional Team Leadership, Start-Up Experience, Product Feature Innovation, Client Relationship Management, Customer Retention, Strategic Vision & Execution, Onboarding Process Development, Leadership & Team Development, Data-Driven Decision Making, Customer Retention Strategies, User Journey & Onboarding Development, User Engagement Program Development, Wearer of many hats, Mobile/Web Platform Expertise
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