David Regus

Sr Customer Success Manager @Horizon3.ai

Santa Cruz, CA, US
EMAILS
d••••••••@horizon3.ai
MOBILE NUMBERS
+18•••••••48

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WORK HISTORY

Oct 2025 — Present

Sr Customer Success Manager @Horizon3.ai

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EDUCATION

2006 — 2007

Boston Graduate School of Psychoanalysis

Psychoanalysis and Psychotherapy

2003 — 2003

University of South Water Caye

Biology, General

2001 — 2005

Roger Williams University

B.A., Psychology

SKILLS

Startup DevelopmentProgrammingWeb ContentHtmlProgram ManagementProduction ManagmentMobile TechnologyAudio EditingCustomer ServiceIos DevelopmentContent DevelopmentSolutions FocusedTrainingDigital SolutionsCross-Functional CoordinationEditingAccount ManagementWebsite DevelopmentCross-Functional Team FacilitationQuality AssuranceProject ManagementWindowsCopy EditingCross-Platform DevelopmentMicrosoft OfficeVideo EditingMental Health CounselingContent ManagementHealthcareDigital MarketingSocial MediaStart-UpsPowerpointMicrosoft ExcelTechnical ConsultationProject ManagerCross-Functional Team LeadershipProduct ManagementAnalysis

ABOUT DAVID REGUS

Proactive and driven Customer Success professional with a knack for identifying revenue generation opportunities and ensuring high customer satisfaction. With a wealth of early-stage experience in SaaS client relationship management and product design/innovation/instrumentation, I specialize in driving successful renewals, account expansions, and fostering relationships at VP and C-levels. My strategic approach, combined with a deep understanding of software like Salesforce and other Customer Success Softwares, positions me as a valuable asset in fast-paced, high-growth environments.I welcome contacts from potential colleagues and managers, and other professionals in my space. Feel free to contact me through this profile if you wish to connect.Startups, Pre-IPO, Pre-Post Sales, Solutions, Software as a Software (SaaS), Quality Assurance, Software Development, Program Mgt, Project Mgt, Customer Success, Developer Relations, Technical/Customer Support, Software Release Management, Test Management, Customer Journey mapping, Enterprise customer management, Customer feedback, Customer Advocacy, Customer Support, Cross-functional Team Leadership, Start-Up Experience, Product Feature Innovation, Client Relationship Management, Customer Retention, Strategic Vision & Execution, Onboarding Process Development, Leadership & Team Development, Data-Driven Decision Making, Customer Retention Strategies, User Journey & Onboarding Development, User Engagement Program Development, Wearer of many hats, Mobile/Web Platform Expertise

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