David Muller
New Business Sales Airports & Airlines (Club Self-service) @Collins Aerospace
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WORK HISTORY
New Business Sales Airports & Airlines (Club Self-service) @Collins Aerospace
Crawley, GB
I lead new business development across airports and airlines in Europe, focused on common-use passenger processing and self-service solutions within multi-airline (CLUB) and airport-led frameworks.My role centres on opening new opportunities, shaping early-stage conversations, and converting complex stakeholder environments into executable commercial agreements. This includes:Driving new business acquisition with airports and airlines for common-use and self-service passenger solutionsShaping CLUB and multi-airline commercial models, aligning airport strategy with airline operational and cost considerations.Engaging early in airport and airline decision-making to influence scope, requirements, and commercial structuresLeading pricing strategy, business cases, and commercial proposals for new deployments and competitive tendersNavigating complex stakeholder environments across airports, airlines, and partners to progress deals from concept to contractSupporting early delivery and deployment phases to ensure commercial intent translates into operational realityThis role sits at the intersection of sales strategy, stakeholder alignment, and delivery reality, requiring the ability to build trust quickly, manage ambiguity, and progress decisions in high-pressure environments.
EDUCATION
Dorothy Stringer High
GCSE; P.E, Mathematics, English; IT and Science
SKILLS
ABOUT DAVID MULLER
I work across airport passenger systems, supporting airports and airlines with common-use platforms, self-service check-in and bag drop, and airline–airport operating models.My experience spans the full lifecycle, from requirements definition and RFPs through deployment and day-to-day operational trade-offs, with a particular focus on what actually works in live airport environments.I’ve worked closely with airport operators, airlines, and technology partners across Europe, and I’m often asked to give a pragmatic view on passenger processing challenges, commercial frameworks, and delivery realities.At the core of my work is a belief in helping people see the situation clearly in the present moment, so they can make confident, informed decisions.
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