David Witry
Customer Success Executive @Avaya
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WORK HISTORY
Customer Success Executive @Avaya
Chicago, IL, US
Partner with leading companies to deliver on customer experience and business growth initiatives; co-developing business cases by leveraging proven industry experience with a passion for contributing to business success.
EDUCATION
Bradley University
Master of Arts
Bradley University
Bachlor of Science
ABOUT DAVID WITRY
Track record enabling Fortune 500 customers to implement business imperatives and overcome operational challenges. Forward thinking business case/consultative approach, adept at developing trusting relationships and consistent customer satisfaction. A few examples- Partnered with a Top 5 US insurance company to redesign their “moment of truth” claims process improving customer experience and reducing turnover- Enabled multi-billion-dollar industrial company to capture new, profitable sales revenue in a highly competitive distribution market, ensuring 100% customer inquiries were addressed real-time- Implemented AI solution to fix major support issues/backlog and rein in spiraling costs, improving IT experience for 70K+ employees of a large US bank. Let\'s connect on your business initiatives. Areas of Expertise: Account & Program Management Consultative Approach & Actionable Business Cases AI Solutions Business Partner Relationships Professional and Managed Services
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