Arjun Chakraborty
Senior Manager Customer Success @Extraaedge
Signup · Get unlimited contacts
WORK HISTORY
Senior Manager Customer Success @Extraaedge
At Extraaedge, I play a pivotal role in ensuring client success and business growth through a comprehensive set of responsibilities. This includes the seamless onboarding of new clients by understanding their unique requirements and expectations. I go a step further by delving into their specific business models, industries, and challenges, providing tailored consultations and strategic guidance. To keep our clients aligned with our customized CRM platform, I maintain regular communication and adaptation to their evolving needs. Education is key, and I conduct training sessions to empower clients with the knowledge and skills to maximize the potential of our CRM. Additionally, I identify opportunities for upselling and work actively on client retention, addressing concerns and offering support. For clients seeking business expansion through Extraaedge CRM, I offer expert guidance, helping them scale their usage and adapt to their growing requirements. In essence, my mission is to be a dedicated partner to our clients, ensuring their success and contributing to their business growth at every step of their journey with ExtraaEdge.
EDUCATION
Globsyn Business School
PG Programmee in Management, Marketing
Malaysia University of Science and Technology
Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management
The Bhawanipur Education Society College
Bachelor of Commerce - BCom, Accounting and Finance
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.