David Vella

Director of Sales @Hilton Reading

Reading, GB

Take responsibility for the activation of hotel\'s overall sales strategy• Manage the relationship between on-property sales & above property ie Hilton Worldwide Sales & all above property sales support• Own & execute Sales plan to include all customer-facing activities• Position the hotel with key company & agency partners across all segments• Identify opportunities across all market segments maximizing our return with a particular focus on Meetings, Conference & Events• Retain customers with repeat event & multi-year deal opportunities• Maintain existing client base whilst growing our share of the business• Drive conversion of direct enquiries whilst identifying new business opportunities• Create & coordinate prospecting & team engagement during Global Weeks of Sales & Engagement• Review all segments to identify any un-explored opportunities• Identify opportunities for Travel Management Companies - networking & development• Continually audit our business mix to ensure we have the right business segments to deliver exceptional results• Ensure systems are in place to offer cross-sell opportunities to new & existing customers• Attend and participate in sales initiatives, customer appointments & tradeshows as required• Compile & deliver the hotel sales plan & all related activity to deliver sales-influenced segments.• Ensure measurement systems are in place to track the production of all targeted accounts and new opportunities.• Manage key retention and acquisition of accounts• Ensure effective short term and long term sales plans are in place• Ensure Delphi is utilised to track all customer interaction & inquiries.• Actively seek out new ways to source new business.• Monitor, execute & task the team using annual sales incentive programs - delivering against personal & team goals• Ensure all key pieces of communication have been received and understood by key stakeholders and the team as appropriate.

Richard Taunton Sixth Form College

A2, Business Studies

Solent University

BA (Hons) Sports Studies with Business, Sports Studies

Richard Taunton Sixth Form College

Bachelor of Technology - BTech, Sports Studies