David Maughan
Perform, Commercial & Customer Relations Senior Manager @Sage
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WORK HISTORY
Perform, Commercial & Customer Relations Senior Manager @Sage
Newcastle upon Tyne, GB
EDUCATION
University of Sunderland
BA (Hons) Business Administration, Business Administration and Management, General
Jarrow Springfield
GCSE's
South Tyneside College
GNVQ (Advanced), Business Administration and Management, General
SKILLS
ABOUT DAVID MAUGHAN
After a variety of exciting roles here at Sage (my most recent being the transformation of the Sage UKI customer services function into a growth factory for customer improvements) i\'m now focusing on transforming the culture of our customer services team by leading the roll-out of the PWC Perform methodology. My team and I are energised by change, continuous improvement and world class customer service, so we\'re moving at pace to deliver and share globally our methodology. Imagine what kind of opportunities are available when dealing with up to customer contacts per day, through multiple channels, to a function who have the most detailed and powerful knowledge of our entire suite of products & services. you get the picture.I\'m passionate about the Sage culture and our collective desire to win customers for life, with a catalogue of local and global products. I\'d love to connect with you if you\'d like to discuss opportunities to share best practice, learn more about my mission or even to partner with us.
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