David Kiragu
Retail Application Specialist @Aesop
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WORK HISTORY
Retail Application Specialist @Aesop
London, GB
In my role at Aesop, I support business‑critical applications across UK and European markets, including Cegid POS and StoreForce. I contribute to the Aesop–L’Oréal integration programme, working on POS upgrades, EFSTA POS Integration, StoreForce integration, Adyen payment platform deployment, Givex gift card enablement, and Mobile POS Tap to Pay across multiple regions. I also support VOIP rollout, system alignment, incident management, and documentation to ensure smooth operations and consistent application performance.
EDUCATION
University of Bedfordshire
Bachelor's degree, Computer Science
University of Bedfordshire
Bachelor of Science, Computational Science
Barnfield College
Higher National Diploma, Computational Science
SKILLS
ABOUT DAVID KIRAGU
Application Analyst specialising in POS, payment systems, and business‑critical application support across UK and European markets. I have extensive experience with Cegid POS, StoreForce, SAP, EFSTA, Adyen and Givex, supporting multi‑site retail environments and ensuring system stability, performance, and data accuracy.I contributed to major global integration programmes, including the Aesop–L’Oréal transition, covering POS upgrades, payment platform integrations, VOIP rollout, and application alignment across Europe. I work closely with cross‑functional teams, vendors, and stakeholders to deliver reliable applications, seamless deployments, and improved user experiences.I bring strong capability in incident and problem management, ITIL‑aligned service delivery, release/change management, and process optimisation, with a focus on ensuring applications run smoothly and support business growth.
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