Dave Mullan
Customer Success Manager i @Absorb Software
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WORK HISTORY
Customer Success Manager i @Absorb Software
Vancouver, BC, CA
CSM Role within the LMS space managing around 50+ accounts of varying tiers from Tech Touch (self-serve) to Enterprise (Between $1-2m)-Industry Leading (G2 Top 100 Company, Top 10 in Canada) Software Company-LMS Technology leveraging Ai Course Creation, Podcasts, Analytical + Granular Reporting, User Engagement Models, Content Share & Creation, E-Commerce Revenue Generation and More-Diverse portfolio of various different industry leaders mastering in Internal, External or Blended use cases ranging from Compliance (industry, government or other), Training, Onboarding, Skill Development, Mentoring all to help grow, develop and upskill their brand-Regular cadence and enablement sessions-Business Reviews-Build, Design and Branding of an LMS portal (Front and Back end)Tech Stack: Microsoft 365, Teams, Gong, Churn Zero, Pendo, Salesforce, Zoom, CoPilot
EDUCATION
Ulster University
Master's degree, Msc Applied Management (Verified by University of Toronto)
Ulster University
Bachelor's degree, Business Studies
SKILLS
ABOUT DAVE MULLAN
Irish-Canadian masters graduate, with a passion for business, and the arts. Monday to Friday I am on an epic journey with Absorb LMS On the weekends you\'ll find me outdoors exploring beautiful Western Canada or maybe even busking in downtown Vancouver with my guitar.
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