Dave Wilkerson
Executive VP of Global Operations at Ibex @ibex
Orange Beach, AL, US
EMAILS
d••••••••@ibex.co
MOBILE NUMBERS
+12•••••••64
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WORK HISTORY
Sep 2022 — Present
Executive VP of Global Operations at Ibex @ibex
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EDUCATION
N/A
University of North Florida
Mass Communication/Media Studies
SKILLS
Business Process Outsourcing (Bpo)AvayaService DeliveryCustomer ExperienceManagementCustomer SatisfactionCall Center DevelopmentProcess ImprovementCall CentersTeam ManagementVendor ManagementCustomer RetentionCustomer ServiceTelecommunicationsInbound MarketingContact CentersOutsourcingAccount ManagementPerformance ManagementCrmOperations ManagementTelemarketingWorkforce ManagementContact Center ManagementBpo
ABOUT DAVE WILKERSON
Highly Motivated and Skilled Contact center professional with over 19 years of Director/VP Level experience.
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