Dat Lam

Sr Manager, Process Improvement @Amazon

I lead the Process Improvement team for Amazon\'s Transportation Engineering Services. My team focuses on maximizing TES\' effectiveness in growing Amazon\'s transportation network in North America and Europe through realizing gained efficiencies, reducing cost and increasing the quality of deliverables. We accomplish this by- Working across TES business units to create transparent boundaries and alignment of project goals, sharing of lessons learned / best practices, and enabling…