Darryl Baxter

WORK HISTORY

EDUCATION

SKILLS

ABOUT DARRYL BAXTER

Senior Delivery Professional with extensive experience leading and delivering complex business and technology programmes across a broad range of industries. Proven expertise in multiple delivery methodologies and ways of working, with a strong track record of driving successful business outcomes. Expert in digital transformation, leveraging innovation to drive business change. Adept at building and leading high-performing teams, fostering collaboration, and delivering value at pace. Operates with a strong entrepreneurial and data-driven mindset, consistently turning ideas into actionable, measurable results. Strong contract and vendor management skills, with experience managing third-party suppliers and commercial agreements.KEY SKILLS & SPECIALTIES• Programme Management / Project Management / Change Management• PRINCE 2, Scrum Master & Agile at Scale SAFe Certified. • Project Methodologies including Waterfall, Agile, Software delivery, Dev Ops, Data Ops and Lean/Six Sigma.• Basic Disclosure Scotland/BPSS ClearedINDUSTRY SECTORS• Public Sector (Scot Gov & SEPA)• Life Insurance & Pensions• Financial Services • Telecommunications & Media (Contact Centre/Broadband & Talk/Operational Finance)DELIVERY EXPERIENCE• Digital / Customer Service Transformation • Software Development• Flood Management• Data Transformation / Migration • Cyber Security - Threat Intelligence• Regulatory• Product Management & Migration• Payments• Fraud & Anti Money Laundering• Broadband & Talk• Billing & Finance Operations• Reporting & MI • Debit & Credit Cards• Debt Management including Collections & Recoveries • 3rd Party/Vendor Management