Darren A.
Support Engineer @Coro
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WORK HISTORY
Support Engineer @Coro
London, GB
EDUCATION
London South Bank University
Bachelor of Science (B.Sc.), Business Information Technology
Haberdashers Askes Hatcham College
A-Level, Information Technology
SKILLS
ABOUT DARREN A.
An IT Business Support Professional with extensive experience in end-user problem resolution, and desktop / infrastructure support. With a successful track record of client account management (through 1st-3rd lines roles, Desktop support, Service Desk, and Project Management), I have developed strong people management skills and the ability to successfully coordinate team members, working where necessary as an intermediary between highly skilled and less technically adept parties. I value the importance of working collaboratively in a team setting, whilst maintaining the ability to act on my own initiative to resolve technical and business challenges quickly and efficiently when required. I am a fast learner, possessing strong interpersonal skills and a friendly and outgoing disposition; attributes which stand me in good stead for making a valuable contribution to any IT team.Key Skills include: Networking, Active Directory, Microsoft 365 (SharePoint, Exchange Online), Azure, Windows Server, Windows 7 - Windows 11, MacOS, Mobile Device Support.
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