Marc Freiman

Internal System Administrator @Coro

Chicago, IL, US

Resolved IT issues in US and other countries, ranging from laptops to cloud service providersUsed Jira Service Management for ticketing issuesRefreshed all SAML connections from expiring OneLogin certificateMigrated 50+ SSO connections from OneLogin to Google IDP (SAML/OAuth).Used PowerShell to pull reports and quickly change bulk access requestsWas temporarily the sole IT personnel for the company spanning 4 countriesSetup enterprise printers for Chicago officeAdministered and troubleshot Microsoft Azure instance, particularly Virtual MachinesDeployed laptops across US regional officesMaintained JAMF instance for Mac deployments and refreshed our instanceMaintained OneLogin instanceAssisted setting up and maintaining our Google Workspace environmentMaintained the DNS records for our domains and setup new ones via GoDaddyAdministered Microsoft 365 and Microsoft Entra instanceMaintained Zoom Maintained DattoLead project to install Zoom rooms and conference rooms in Chicago officeLead project to move network to new Chicago officeMaintained Slack and administered Slack appsSole Audio/Visual technician for Chicago officeUsed Python scripts for IT administrationSole purchaser for IT equipment in the USMaintained the DNS for the companyWorked on several project in Google Cloud Platform to bridge applications with Google IDP

Southern Illinois University, Carbondale

Bachelor of Science (BS), Information systems