Dan M.
Team Trainer @Tree House Brewing Company
Signup · Get unlimited contacts
WORK HISTORY
Team Trainer @Tree House Brewing Company
Tewksbury, MA, US
Lead shadows for new team member candidates and provide thorough, thoughtful, and timely feedback on the candidates. Train new team members. Engage in continuous training. Provide and communicate ongoing support to team members. Pivot between role of Retail Team Member and Retail Team Trainer. Establish friendly, working relationships. Assess skills and transcribe.
EDUCATION
Boston University
Certificate, Graphic & Web Design
Maine Media Workshops
Workshop certificate, Photojournalism
University of Massachusetts Lowell
Bachelor of Fine Arts (BFA), Graphic Design / Photography
ABOUT DAN M.
Knowledgeable and dedicated customer service specialist, equipped with excellent communication skills, I am adept at actively listening to customers\' needs, addressing their concerns, and providing accurate and timely solutions. I possess a wealth of product knowledge and industry expertise, allowing me to assist customers with a wide range of inquiries, from technical issues to general inquiries and beyond. I pride myself on my ability to remain calm and composed in high-pressure situations, resolving conflicts with tact and professionalism. I am dedicated to going above and beyond to exceed expectations and contribute to the overall success of the organization by fostering customer loyalty and advocacy.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.