Daniel Ricketts
Sr HR Program Manager @Staffmark Group
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WORK HISTORY
Sr HR Program Manager @Staffmark Group
Houston, TX, US
Oversee end-to-end HR operations for a workforce of 400+ employees, managing onboarding, employee relations, payroll, and offboarding processes• Reduced absenteeism and tardiness from 8% to 3%• Maintain turnover rate of 1.2%• Partner with leadership on employee relations, corrective actions, and policy enforcement• Handle ~6 employee relations investigations regularly• Administer payroll and timekeeping using Kronos and Workday• Manage leave of absence processes (FMLA, personal, bereavement)• Conduct onboarding and orientations• Support performance management and disciplinary actions• Implemented new hire survey program and analyze quarterly data• Track HR KPIs to support leadership decisions
EDUCATION
Springfield College
Bachelor's Degree, Human Services
Windsor High School
High School Diploma
CT State Capital
Associate's Degree, General Studies
ABOUT DANIEL RICKETTS
As a Sr. HR Program Manager at Staffmark Group, I am responsible for overseeing and implementing various HR functions, such as employee onboarding, payroll, attendance, timekeeping, and personnel management. I have 5+ years of experience in the HR and TA industry, working with diverse clients and teams across multiple sectors and locations.My core competencies include relationship management, talent acquisition, training, coaching, and leadership. I am skilled in using Microsoft Office Suite, ATS Software, and other tools to streamline HR processes, improve efficiency, and enhance communication. I am also proficient in sales, team building, and teamwork, which enable me to foster a positive and productive work environment. My mission is to support and empower the people and the organization I work with, and to contribute to their growth and development.
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