Danilo M.
Cx Specialist @Brevo
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WORK HISTORY
Cx Specialist @Brevo
Austin, TX, US
Provide advanced technical support for Brevo’s marketing and transactional email infrastructure, assisting global clients in Portuguese, English, and Spanish.• Troubleshoot complex sending environments and SMTP configurations• Support API integrations and automation workflows• Diagnose deliverability issues and improve sender reputation• Collaborate with engineering and compliance teams on technical cases
EDUCATION
Centro Universitário Salesiano de São Paulo
System and analisys
ABOUT DANILO M.
Results-oriented professional with more than 20 years of experience in the financial, telecommunications, marketing, and technology markets. A native Brazilian-Portuguese speaker, fluent in Spanish and English, adept at cultivating strong customer relationships and driving business growth. Demonstrated expertise in leadership, sales, support, and project management.
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