Daniel Lamb
Customer Advisor Ii - Key Holder @Lee Valley Tools
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WORK HISTORY
Customer Advisor Ii - Key Holder @Lee Valley Tools
Halifax, NS, CA
EDUCATION
Loyalist College
ITIL v3 Foundations Certification
University of Calgary
Bachelor of Arts, Linguistics
Pragmatic Marketing
Certified Product Management
Selkirk College
University Transfer
Stanley Humphries Secondary
High School Diploma
BMC Remedy
Remedy AR, Remedy Atrium
Tactics For Success
Career Management
Capilano University
Diploma, Business Computing Co-op
CTC TrainCanada
ServiceNow System Administration Certificate
Pink Elephant
Configuration Management
SKILLS
ABOUT DANIEL LAMB
I am a dynamic Problem Solver with extensive domestic and international experience working in organizations varied in both size and industry. I focus on helping you uncover problems and architect solutions. I create measurable improvements in efficiency and bottom line results. I specialize in explaining the business benefits of complex technical solutions in layman\'s terms, and delivering cost effective solutions on-time and on-budget.Specialties: ITIL v3 Configuration Process Management Implementation, project management, pre-sales consulting, HR technology solutions (pre- and post-hire), IT asset logistics, asset lifecycle management, software asset management, IT asset management, software license reconciliation, product sourcing & product management, maturity modeling and change management.
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