Daniel Austin

Public Sector Account Manager @Softcat

I work for Softcat Plc; a leading IT software, hardware, security, storage, networking, and services provider- Recognise and cultivate constructive working relationships with internal and external clients- Full end to end project management with C and director level clients- Primary source of contact for common to complex issues, utilising relevant resources to present a solution with customer service as the driver- Mentoring and coaching new Account Managers, holding regular one to ones and encouraging an open-door policy on all matters- Vendor management, identifying disruptive and innovative vendors and technologies that would be of value to my clients as too the wider sales team- Regularly achieve sales targets with detailed forecasting through in-depth prospecting and qualification of projects with clients. Specialities: IT, Reseller, Managed Services, Cloud Computing, VAR, LAR, Microsoft, Software, Licensing, Hardware, VMware, Veeam, Adobe, CA, HP, IBM, Lenovo, Sony, Toshiba, Dell, Security, Mimecast, IronPort, Websense, Checkpoint, RSA, Software Asset Management, SAM, IT Consultancy, IT Training, IT Support, Trend Micro, Kaspersky, Sophos, AV, Vizioncore, Storage, Networking, Quantum, Wyse, Kingston, Oracle, Citrix, Cisco, EMC, Netgear, Apple, NetApp, Computers, Account Management, PC, Printers, MCP, Security