Elle Oakes
Customer Success Manager, Mid-market @Kojo
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WORK HISTORY
Customer Success Manager, Mid-market @Kojo
helped me get this job
EDUCATION
State University of New York at Fredonia
B.S. Business Administration, Marketing & Communications
SKILLS
ABOUT ELLE OAKES
I am a Customer Success professional with 5 years of collective experience in SaaS and B2B environments, focused on strategic partnerships, cross-functional collaboration, and guiding customers throughout the lifecycle. My background in sales, teaching abroad, and Customer Success has strengthened my communication skills, adaptability, and ability to understand customer needs from multiple perspectives.I work closely with Product, Engineering, and Enablement teams to align customer goals with product direction and support meaningful improvements. My approach is grounded in building trust, providing clear strategic guidance, and driving transformational long-term value for both customers and the business.
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