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Dani Thompson
Clinical Operations Manager (Nursing, Allied Health & Support Workers) @Unitingsa
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WORK HISTORY
Clinical Operations Manager (Nursing, Allied Health & Support Workers) @Unitingsa
Adelaide, AU
Lead multidisciplinary clinical and community service operations, delivering high-quality, compliant and sustainable services.Key Impact:Provide strategic advisory to executive leadership on service models, workforce planning, and performance optimisationLead service transformation initiatives aligned to aged care reform and best practiceIdentify and progress business development opportunities to support growthOversee complex program delivery across multiple service streamsBuild leadership capability through coaching, mentoring, and performance developmentStrengthen stakeholder engagement to enhance service profile and partnerships
EDUCATION
Flinders University
Diploma of Health Service Management
University of South Australia
Graduate Certificate, Social Sciences
Australian Institute of Management
Certificate in Project Management
Flinders University
Bachelor's degree, Registered Nursing/Registered Nurse
SKILLS
ABOUT DANI THOMPSON
With 25 years of experience across the aged care landscape, I operate at the intersection of national policy and operational excellence. My expertise lies in translating complex sector reforms into sustainable service models that are both person-centred and commercially robust.Currently, I lead clinical operations and strategic advisory frameworks, ensuring that services remain responsive to emerging regulatory shifts, including the transition to Support at Home. Throughout my career, I have focused on designing fee-for-service models and knowledge products that deliver measurable value to providers while securing the financial health of the organisation.I am a values-driven leader who believes in building high-performing cultures through capability building, proactive problem-solving, and a deep commitment to improving outcomes for older Australians.Strategic Expertise- National Service Operations: Directing large-scale programs across multiple jurisdictions- Commercial Innovation: Developing pricing models and revenue-generating advisory services- Aged Care Reform: Expert navigation of HCP, CHSP, and evolving federal frameworks- Executive Stakeholder Management: Partnering with Boards and peak bodies to drive sector impact.
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