Danielle English

Delivery Administrator @Focus Group

Order IT and Telecom equipment and book desk engineering appointments for programming- Generate purchase orders using the internal system called ERPAG- Collaborate with cross functional departments to coordinate timely equipment orders, including the sales team and desk engineers- Arrange returns for unused, unwanted, or faulty equipment- Invoice customer orders with accuracy- Manage stock control in the warehouse- Proactively request customer feedback to enhance the company’s review scores and overall service reputation- Efficiently suspend or cease broadband and phone lines