Sarah Carpenter

Regional Operations Director @Focus Group

Derby, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Regional Operations Director @Focus Group

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Derby, GB

EDUCATION

1991 — 1992

Burton Tech College

Business Administration and Management, General

SKILLS

IpSecretarial SkillsSipDiary ManagementCustomer ServiceVoipAdministrative AssistantsMicrosoft OfficeAvayaReceptionist DutiesTelephonyEvent PlanningRecruitingPre-SalesUnified CommunicationsMicrosoft ExcelExecutive SupportTechnical SupportRecruitmentMicrosoft WordBroadbandTravel ArrangementsTask ManagementIvrAccount ManagementMobile CommunicationsPerformance ImprovementPerformance ManagementSolution SellingCustomer ExperienceManaged ServicesTelecommunicationsIntegrationWanAcdContact CentersVideo ConferencingSalesforce TrainingCoordinating TasksWorkforce Management

ABOUT SARAH CARPENTER

I am a highly organised, confident, and experienced operations manager with skills in financial administration, customer service, and Human Resources. I have a strong business understanding and a deep commercial awareness, and having worked for prominent companies for over 20 years, my operational management, scheduling, and problem solving skills have improved exponentially. I am naturally analytical which has aided me in delivering effective solutions for a range of issues, for colleagues as well as clients. My communication and relationship-building skills are exceptional, and this has enabled me to exhibit strong leadership of dynamic teams, provide informative and accessible customer service, and administer staff training and development. I work well in a fast-paced team environment as well as under minimal management, and I strive for flexibility, reliability, and integrity.

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