Daniela Balanel
Customer Success Specialist @Constructor
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WORK HISTORY
Customer Success Specialist @Constructor
EDUCATION
European-University Viadrina
Bachelor of Business Administration, International Business Administration
University of Groningen
Faculty of Economics and Business
ABOUT DANIELA BALANEL
I am a customer success manager with a strategic focus on growth and retention for enterprise clients, particularly in the SaaS and e-commerce space. With experience across industries like retail and automotive, I build strong, long-term client relationships and ensure they get maximum value from our solutions. I bring a data-driven, analytics-oriented approach—skilled in interpreting KPIs, running A/B tests, and using insights to drive measurable results. With a strong background in customer retention and communication, I work closely with cross-functional teams to deliver impactful solutions that align with client goals and foster lasting partnerships.
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