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Daniel T.
Customer Service Representative @Delta Air Lines
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WORK HISTORY
Customer Service Representative @Delta Air Lines
Greenville, SC, US
The importance of my job is to communicate with guests at all time during the process of a flight to provide great customer service.A key point of the job is to assist customers and employees during flights that are consider a delay.I take pride demonstrating leadership skills while looking over a team of 30 employees. My goal is to meet planes on time to assure an on time departure and on time arrival.
EDUCATION
Greenville Technical College
Associate of Science (A.S.), Associate of Applied Science Marketing
ABOUT DANIEL T.
I am a Greenville, South Carolina native with over 6 years of experience in IT Distribution. Currently, as a Product Manager at TD SYNNEX for HP, I’ve implemented processes incorporating AI and API, leveraging my Greenbelt Lean Sigma expertise for enhanced efficiency. Alongside this, I enjoy generating ideas for marketing and sales, providing internal and external training.Outside of my professional role, I’ve been coaching a soccer team at Carolina Elite Soccer Academy since 2002, contributing to personal and professional growth. My leadership extends to diverse roles, including a Debt Collector at Resurgent Capital Services, where I garnered recognition through awards for exceptional performance.Community engagement is a significant aspect of my life, evident in my involvement with Big Brothers Big Sisters of the Upstate since 2010, volunteering with Make-A-Wish during Christmas, and participating in home-building initiatives with Homes for Hope during the summer. My goal is to give back to the supportive community that has played a vital role in my life.
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