Daniel Harris
Senior Customer Communications Change Consultant @Direct Line Group
Folkestone, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2024 — Present
Senior Customer Communications Change Consultant @Direct Line Group
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London, GB
EDUCATION
2004 — 2008
South Kent College, Ashford
Qualification in Electro-technical Installations – Qualified Electrician
2023 — 2024
Multiverse
Business Transformation Fellowship
SKILLS
Process ImprovementAgile MethodologiesManagementFilemakerBusiness AnalysisMarketing CommunicationsTime ManagementSalesEmail MarketingCustomer RetentionCustomer ServiceCommercial InsuranceXmlOnline MarketingFsaProject EstimationAccount ManagementChange ManagementMarketingRequirements AnalysisBusiness ProcessThunderheadLeadershipXml SpyProject DeliveryBusiness DevelopmentCall CentersRisk ManagementTeam ManagementDocument ReviewCustomer EngagementTestingGeneral InsuranceInsuranceStakeholder EngagementBusiness Process ImprovementUnderwritingProject PlanningBrokersProject Management
ABOUT DANIEL HARRIS
I’ve been working in the insurance industry since 2009, developing a broad skill set…
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