Daniel Hackett

Operations Supervisor @Amazon

Chester, GB

Led frontline operations within one of Amazon’s high-volume fulfilment centres, ensuring smooth daily workflows, team performance, and customer delivery targets in a fast-paced logistics environment.Key Responsibilities:Supervised and motivated a team of up to [X] associates across picking, packing, and shipping functionsManaged daily KPIs, labour planning, and shift handovers to maintain performance standardsTrained new team members and enforced safety protocols to uphold Amazon’s operational excellenceCollaborated with Area Managers and support teams to solve workflow issues and implement process improvementsMaintained shift reports and contributed to operational audits and feedback loopsSupported peak operations during high-pressure periods including Black Friday and seasonal surges

The Manchester Metropolitan University

Master's degree, MSc Sport Business, Management & Policy