Daniel Cascone
Vice President and Senior Partner, Intelligent Operations Leader Canada @IBM
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WORK HISTORY
Vice President and Senior Partner, Intelligent Operations Leader Canada @IBM
CA
EDUCATION
George Brown College
Business Information Systems
ABOUT DANIEL CASCONE
As the leader of IBM’s Intelligent Operations Services in Canada, I drive the transformation of business operations through an AI and Data first approach, experience-led design, and process optimization. My team leverages IBM’s industry-leading business process transformation framework and hybrid cloud technologies to implement intelligent workflows and platforms that fundamentally redefine digital experience, orchestration of services and operational performance. These solutions consistently streamline processes, enhance employee and customer engagement, and deliver measurable results, Including double-digit productivity improvements and significant increases in Net Promoter Scores.
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