Dana McPhee

Sr Services Executive @Ricoh USA, Inc.

Lawrence, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 1994 — Present

Sr Services Executive @Ricoh USA, Inc.

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Lawrence, MA, US

As a Sr. Services Executive within the Ricoh organization it is my charter to assist Ricoh State & Local Government, Non-Profit and K12 Educational accounts by identifying business opportunities that bring value to their organization. I along with my team of subject matter experts assess and provide consulting and solutions in the areas of: Business Process Optimization Commercial Imaging Back-file Scanning Fleet Management Document Management Consulting Testing & Grading Solutions AP Automation Solutions Copier/Scanner/Printer solutions A/V, Interactive whiteboard and unified communications

SKILLS

Customer ServiceNegotiationAccount ManagementDirect SalesCompetitive AnalysisSaasDocument ImagingBusiness DevelopmentSales ManagementMajor AccountsForecastingKey Account ManagementEnterprise SoftwareBusiness-to-Business (B2b)Managed Print ServicesProfessional ServicesSales ProcessSales PresentationsSalesCold CallingTime ManagementCustomer SatisfactionB2bTrainingPricingCustomer RetentionProgram ManagementSellingManaged ServicesDocument ManagementCrmContract NegotiationSales OperationsSolution SellingNew Business DevelopmentSoftware as a Service (Saas)Salesforce.comManagementConsultative SellingCustomer Relationship Management (Crm)

ABOUT DANA MCPHEE

RICOH: Passionate consultant who loves helping clients solve business challenges. I am an experienced Account Manager, specializing in strategic client relationships and performance-driven solutions. With a strong background in cross-functional collaboration and data-informed decision-making, I excels at driving growth and delivering value across complex account portfolios. Known for my proactive approach and attention to detail, I consistently support business objectives while fostering long-term partnerships. I began working in the MFP Managed Print industry selling business process and office improvements in 1995. Like your company Ricoh has undergone a digital transformation in the solutions we provide and now can enable your digital transformation to create a more productive efficient workplace environment for your employees and company to thrive. I would like to opportunity to see how our experiences and offerings can enable your transformation. Dana McPhee, d••••••••@ricoh-usa.com.#Workplace productivity #Workstyle #Business Process Improvement #BPI #Optimization #Print Optimization #Managed Services #MPS #MDS #MFP #Revenue Cycle #IT Services #ITS #Unified Communication #Whiteboards #Flat Panels

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Dana McPhee — Sr Services Executive at Ricoh USA, Inc. in Lawrence, MA, US | Unifers